“Gary was called into carry out the work. We had a rat issue. He quickly identified and looked how to action and resolve it. He’s very honest and know how to effectively deal with issues.”
Customer in TW10 June 2022
“Excellent service from Gary. Really knowledgable and gave great advice. Managed to sort out the vermin infestation within 2 visits. Found the source of the problem and put in preventative measures to stop it happening again. Kept me informed on all aspects of the work. Would highly recommend.”
Customer in SW5 June 2022
“Gary and Paul made two visits, one diagnostic, and to lay poison, one to block up holes, clear debris and put a one-way flap into the manhole to stop them entering the house from the drainage system. The poison had been taken and there’s no more evidence of rats. Gary was knowledgeable and understanding and I am sure very effective. He has impressive tools and equipment. It was a very reassuring process, and value for money. Thank you.”
Customer in TW1 June 2022
“Gary identified the problem straight away with the rat infestation and came up with a plan. He turns up on time and being ex Army is highly professional. I would recommend him without hesitation.”
Customer in W6 May 2022
“Gary has helped us on a number of occasions in the past and, when we had a rat problem in our back garden recently, we knew he was definitely the man for the job. As on previous occasions, he was very professional, responsive, reassuring and personable. His timekeeping and communication were exemplary. The rat problem was effectively dealt with – and with the minimum of fuss. I would not hesitate to recommend Gary to anyone who had a pest control issue.”
Customer in TW1 May 2022
“Garry was excellent. He was knowledgeable, clear and efficient and left me confident that we were on top of the issue.”
Customer in W4 April 2022
“Gary was very friendly from the outset, he arrived exactly when he said he would, explained everything very clearly and dealt with the problem efficiently, left no mess whatsoever and gave us clear guidance for the future to hopefully stop the problem happening again.”
Customer in SW6 March 2022
“We had a problem with cockroaches previously and after spotting a small one recently I found Gary on checkatrade. He was quick to respond and came and took a look. He gave great advice and we decided no treatment was required at this time. An honest and knowledgeable guy, I won’t hesitate to call him back if we have any future pest problems.”
Customer in KT2 February 2022
“Gary was fantastic, super friendly and efficient in his service. He responded to our enquiry very quickly, and his communication throughout has been excellent. He even spotted another problem that we had and sorted that for us too – which we didn’t know about! As well as being very kind and fixing our fridge. I recommend Gary completely. Thank you for sorting everything for us, and if you have any problems with pests – Gary is your guy!”
Customer in SW17 February 2022
“Reliable professional and on time. Tidy and well organised and job completed promptly.”
Customer in W4 January 2022
“Prompt response, pests identified, solution provided, no charge levied. Excellent service. Will recommend this company.”
Customer in London 20 February 2018
“Gary came to investigate possible mice coming in to our property and helped us find a solution to the problem. With two small children we were keen to get the issue resolved quickly and efficiently. Gary was true to his word and after his second visit we are now mouse free! I would highly recommend this company as reliable and trustworthy.”
Customer in Twickenham 2 February 2018
“Amazing service from Paul! Can’t recommend highly enough. Personable, punctual, professional and excellent value for money.”
Customer in London 18 December 2017
“Very professional excellent job carried out. Would highly recommend them to anyone.”
Customer in Isleworth 20 November 2017
“Very prompt and we are now rodent free.”
– Customer in Twickenham 23 October 2017
“Really excellent work. Very courteous and polite. Very informative too. Kept me informed on mice habits, preventative measures and any extra work that needed to be done. I was very worried about the problem and he went above and beyond to put extra measures in place. Very highly recommended!”
Customer in Isleworth 5 October 2017
“Gary is great to deal with. He surveyed the issue that we had with squirrels in the loft and laid traps. The squirrel(s) did not return so he proofed the most likely entry points at the back of the house. Fingers crossed we’re squirrel free from now on.”
Customer in Twickenham 29 August 2017
“Highly recommended – friendly and genuinely concerned and thorough. Also gave us very good advice plus lots of information.”
Customer in Wembley 28 June 2017
“Very personable and experienced, good clear advice. Would use again and recommend.”
Customer in Esher 9 June 2017
“Very good – Paul was thorough, explained what he was doing and why.”
Customer in London 15 May 2017
“Very helpful, timely and professional.”
Customer in Isleworth 1 April 2017
“Very friendly, professional, great value for money, and in the nicest possible way I will hopefully never see them again. I feel very reassured that the chance of more mice has been severely reduced.”
Customer in Southall 1 March 2017
“Recommended by a neighbour with solar panels. Gary came when he said he would to give quote. Only asked for payment when work was done and I was satisfied with the quality. Even fixed a broken porch light. Best of all- No more pigeons!”
Customer in Twickenham 20 February 2017
“Spencer came to see us on a Sunday before lunch! We had heard a scratching noise about an hour beforehand in our loft. He set a series of traps and identified that a joint drain was the probable ingress point. He also arranged for a drain company to clear out the drain and block entry point for further rodents. All very stressful but Spencer is very calming and knowledgeable. Highly recommended if you ever have an unwanted visitor!”
Customer in Teddington 19 February 2017
“Spencer was fantastic. Informative on the phone and true to his work. I’m finally rat free. 100% recommend Spencer for the job.”
Customer in Ashford 1 February 2017
“Spencer was brilliant. The rodents had caused damage to the house and the issue was getting very stressful. He is very quick to identify the cause and suggested a solution which worked. In 2 visits he dealt with the issue. Professional, friendly and reasonably priced. Highly recommend.”
Customer in Southall 12 January 2017
“Set up traps and blocked entry routes”
Customer in Teddington 1 December 2016
“Don’t spend money on traps and endless other devices, spend it on Spencer instead and safe yourself the hassle. I called Spencer and he arrived the next day, baited the house then came back a week later to check. He discovered all the places they had been, proofed the house and fingers crossed, no sign since. Spencer was very polite, informative and honest. Worth every penny.”
Customer in Isleworth 1 December 2016
“Spencer did a fantastic job dealing with our mice problem. The situation was desperate – The mice had wised up to the traps I’d originally set and I had also been badly let down by another pest control. From first contact, I was really impressed with the professionalism as Spencer laid out what he was planning on doing and the costs involved. He had a rigorous approach and an arsenal of traps that rivals a cold war stockpile. Mice dealt with. What I most liked about West London Pest Control is that Spencer is totally trustworthy with high integrity. Great job.”
Customer in London 11 November 2016
“Gary investigated my garden for signs of rats after a hole appeared near our foundations and was friendly and informative throughout. He was thorough in his search and honest when he said that there was no sign of rats and that it would be a waste of money putting down bait boxes. I would not hesitate to use him again. A great service!”
Customer in sunbury on thames 27 October 2016
“Absolutely professional, solved a long standing problem that others couldn’t. I’m delighted. Spencer is a star!”
Customer in Staines-upon-Thames 20 September 2016
“Great service , very prompt and work carried out within an hour of making contact. Very happy.”
Customer in Twickenham 22 August 2016
“Very pleased, all wasps have gone. Very quick and efficient work.”
Customer in London 22 August 2016
“Great experience overall wasps removed and killed in 10 minutes. I received the full explanation on what was going on.”
– Customer in Henley-on-Thames 8 August 2016
“Spencer was fab – we moved in to a new property and there were signs that there had previously been rats in the kitchen. Before we moving in Spencer checked the area, did some basic rat-proofing and laid bait. He then came back one week later and as a result of his work no rats had been able to get in. He removed all the bait, did some additional rat-proofing and removed all the old droppings. He explained everything very clearly and cleaned up after he left. Thank goodness!”
Customer in London 29 July 2016
“Effective and prompt response, work undertaken next day with very satisfactory outcome. No more wasps!”
– Customer in Twickenham 27 July 2016
“I had spotted a mouse in my kitchen and immediately looked for and called for pest control. Spencer was great, punctual, tidy and very thorough and I immediately felt relieved that the problem was being dealt with in the best possible way. Very happy with the service and to be mouse free!”
Customer in London 21 July 2016
“Spencer is a very competent and sincere contractor, very business like, supportive and if a little old English style tradesmen, somewhat difficult to come by in today’s day and age. As he couldn’t make the first appointment, he rang well in time to reschedule. When on site, he did such a thorough job each time. Took time out to explain to persons involved, the process, his solution and further action. He is an excellent professional to deal with. He was supportive from the time I rang him, took time to understand the issues, and then arranged for action. Can’t praise enough.”
Customer in Surbiton 21 July 2016
“My lawn was being destroyed by moles and the problem was tackled quickly and efficiently.”
Customer in Farnham 20 July 2016
“They were brilliant. Turned up on time and very clean. Excellent boys.”
Customer in Sunbury-On-Thames 12 June 2016
“Very competent and highly recommended tradesman.”
Customer in Kingston Upon Thames 10 June 2016
“Very prompt and excellent service.”
Customer in Shepperton 9 June 2016
“Highly recommend and very professional service.”
Customer in Ashford 23 May 2016
“Very efficient and knowledgeable. Very impressed with his workmanship.”
Customer in Hounslow 20 May 2016
“Clean, Cautious , Professional and highly recommended”
Customer in Feltham 16 May 2016
“Very trusty worthy and highly recommend. They were polite, tidy and explained what was going on.”
Customer in Staines-Upon-Thames 7 May 2016
“I called WLPC and spoke to Gary about an unidentified bug problem where I was getting bitten overnight. He talked it through with me, and then arranged a visit to suss out the cause of the problem. He quickly realised there were bedbugs, and talked me through the solution. He then came a couple of days later to fix the problem. He was punctual, friendly, knowledgeable, efficient and trustworthy. Plus I believe it was excellent value for money. I would not hesitate to recommend Gary and WLPC!”
Customer in Brentford 26 February 2018
“Gary was polite, efficient and on time. Carried out the work very professionally and advised me on ways to prevent the problem happening again. Good value for money compared with other companies. I wouldn’t hesitate to recommend him to friends and family.”
Customer in Hampton 8 February 2018
“Gary is a really nice guy to deal with – honest and trustworthy. A rare quality in today’s world. He fitted me in at short notice and reassured me with regards future problems. Highly recommend him.”
Customer in Feltham 8 February 2018
“Gary was punctual, polite, cheerful and most importantly knew what he was talking about. He’s helped solved a long standing rat problem under our house.”
Customer in Richmond 8 February 2018
“Gary came last year when squirrels had managed to access my kitchen and in 2 visits had sorted the problem out…or at least in the kitchen. This winter the rascals managed to gnaw into my roof storage and in 2 timely visits managed to seal off all the the access points (and there were many) in a friendly and extremely professional manner. Would recommend to anyone”
Customer in London 6 February 2018
“Gary was brilliant both times he came to my home. A year ago he blocked off my kitchen and today he put a stop to the rascals entering my roof. Difficult job, but done very professionally and would definitely recommend to anyone.”
Customer in London 6 February 2018
“Gary was a very honest and pleasant person to deal with. He completed the job and actually charged me less because I didn’t require the solution I had anticipated would be required. All in all a positive experience, and hopefully no more rats!”
Customer in London 2 February 2018
“Excellent and thorough service, would recommend to others.”
– Customer in Kingston upon Thames 1 February 2018
“Gary has been brilliant, he came round quickly and gave us a clear and comprehensive quote. Since then, he has been easy to contact and, in doing the work, goes the extra mile which is great as we have all been really upset by our mouse problem. The work itself has been really effective and he has managed to get it done with minimal/no delay to us or our home. I would highly recommend Gary and West London Pest Control to anyone!”
Customer in London 1 February 2018
“Very professional service. Always punctual. They talked through exactly what they were doing so I always felt fully informed. Would highly recommend this company.”
Customer in London 31 January 2018
“Gary provided a fantastic service quick, efficient and very friendly! Would definitely recommend.”
Repeat Customer in Northolt 29 January 2018
“Having experienced mice on a recurrent basis for some years, I decided to call in an expert to locate the source of the problem. Gary looked around and identified the sources. After laying bait, he then returned after a week to stop up all the holes where they were getting in. Since then we have not seen or heard any mice at all. Problem finally solved. It was well worth the money.”
Customer in Feltham 29 January 2018
“WLPC was prompt, polite and thorough. The immediate infestation was dealt with and a good long term solution provided. Very knowledgeable.”
Customer in Surbiton 29 January 2018
“Very clear advice and options available for treating a bug problem. Prompt response to all queries. Punctual for appointment. A pleasure to deal with.”
Customer in London 26 January 2018
“Gary arrived within hours of my call and dealt with a rat infestation efficiently and professionally. Very pleased with the work done for a very competitive price. I would thoroughly recommend.”
Customer in Hampton 22 January 2018
“Gary was very helpful, professional and efficient. Contacted me within an hour of my email and happy to take a call at 10 pm. Did a first visit, did thorough checks, and gave good advice for pre-treatment prep and further checks to do. Treatment was booked, done in half hour and efficiently. No hesitation in recommending Gary.”
Customer in Twickenham 15 January 2018
“Gary was extremely pleasant, quick to communicate and very knowledgeable of his area. I’d highly recommend him to anyone for his services.”
Customer in Twickenham 14 January 2018
“Only needed 2 visits and provided good advice”
Customer in Twickenham 14 January 2018
“Very efficient, Gary worked out where the nest was likely to be and put down bait in the required area. The ant infestation was gone within 2 days. And I was even given free advice about 2 other insect problems I had in the property.”
Customer in Weybridge 2 January 2018
“Gary was knowledgeable, friendly and diligent. He identified the problem and solved it within three visits. If we had any problem again in the future we would 100% use West London Pest Control, and would recommend to friends and family. Thanks, Gary!”
Customer in Twickenham 18 December 2017
“Gary called me to discuss what I’d said in an email. Two days later he arrived at exactly the agreed time. He diagnosed the problem in my flat, going above and beyond to discover an issue with the drainage outside my front door. Very friendly and knowledgeable, charged the agreed price, would definitely use again.”
Customer in Surbiton 15 December 2017
“Paul came to catch / remove a mouse which our cat had brought in from the garden. He dealt with the mouse quickly and efficiently without any problems. Happy to use West London Pest Control again if needed, recommended.”
Customer in Harrow 12 December 2017
“Gary spent a great deal of time investigating potential entry points for an ongoing rat problem we have had. He talked me through the different options and explained everything thoroughly. A genuinely nice chap. I wouldn’t hesitate to recommend him.”
Customer in London 21 November 2017
“We had previously used the free council service to deal with our rodent problem but they only used poison, a short term fix. Gary was able to identify all of the locations where they were able to access the property and made them all good. He explained the problem, told us what he would do and carried out the work to a high standard and for the agreed cost. He also investigated the local drains and gardens (with our neighbours’ consent) and advised of further action we could take. All in all it was excellent service and we are delighted with the results.”
Customer in Twickenham 13 November 2017
“Quick, prompt and professional.”
Customer in London 10 November 2017
“Gary was extremely helpful. I rang him he rang me back immediately and was here within the hour. He explained to my husband re rats and looked in the drains etc. He was so helpful it was something we had never had a problem with before we cannot fault his service in any way and would definitely use him again and recommend him to family and friends. Thank you so much Gary.”
Pending Verification– Repeat Customer in Brentford 27 October 2017
“Gary was extremely helpful. I rang him he rang me back immediately and was here within the hour. He explained to my husband re rats and looked in the drains etc. He was so helpful it was something we had never had a problem with before we cannot fault his service in any way and would definitely use him again and recommend him to family and friends. Thank you so much Gary.”
Verified By Email– Repeat Customer in Brentford 27 October 2017
“No comments given.”
– Customer in London 14 October 2017
“No comments given.”
Customer in Feltham 9 October 2017
“I can’t recommend Gary enough. He is experienced and knows what’s he’s doing. In few minutes he found the problem and deal with it.”
Customer in Feltham 9 October 2017
“This is an extremely helpful and efficient company. They also did the work early evening which meant no one had to take time off. I would not hesitate to recommend them. They kept me informed instantly the work was done and what needed to be done to stop the problem.”
Customer in London 3 October 2017
“A squirrel fell down our chimney on the Thursday and it was still trying to escape and making a noise on the Sunday so I rang Gary. He gave great advice and suggested we wait a bit longer and wait until the noise ceased when it had either escaped or died. I was pretty sure it had not escaped and the noise ceased on the Tuesday and so I rang Gary on the Thursday. He came round almost straight away removed the fireplace which was no mean feat, removed the dead squirrel which had just started to smell and refitted the fireplace. All done very efficiently and with good humour! Such a nice guy.”
Customer in Kingston upon Thames 28 September 2017
“Gary was very efficient and courteous. He turned up on time to quote and again when work started. Friendly and easy to chat to. Did a great job installing the wire mesh around our solar panels and clearing up the mess the pigeons left. Pigeons have now got the message they’re not welcome! Gary even mended part of our guttering whilst he was on the roof.”
Customer in East Molesey 22 September 2017
“Gary was likeable an conscientious. He arrived on time, was easy to contact and responded quickly to texts etc.”
Customer in Surbiton 20 September 2017
“Gary was fantastic- he came round investigated what was going on, stopped all the entry points by searching thoroughly and then used poison and traps to get rid of the rats – he revisited to check on progress and really wanted to solve the issue and really understood our anxiety and was great at reassuring us.”
Customer in Twickenham 19 September 2017
“Very friendly and dealt with the issue quickly.”
Customer in Twickenham 18 September 2017
“We had sighted rats in our small garden. Gary came round and located the nest and put poison and traps down, within a couple of days the problem was resolved. Gary came back at intervals to check and confirm that the rats had gone and gave us advice on how to make sure we don’t attract rats in future. He was very friendly and offered good advice, would highly recommend him.”
Customer in London 16 September 2017
“Very thorough, explained what treatment would involve.”
Customer in Isleworth 13 September 2017
“A very high standard.”
Customer in London 1 September 2017
“My dad had bed bugs in his flat , Gary was very friendly and did a good job would recommend. Kept in touch through process.”
Customer in Feltham 30 August 2017
“I would just like to commend Gary Coates on his professionalism and knowledge. From the phone call where Gary answered all my questions in detail to the home visit, Gary was everything you could hope for in an exterminator. He was prompt, knowledgeable and above all else, thorough. I doubt I will have any more issues with spiders due to his hard work. I can’t thank Gary enough for all his help.”
Customer in Richmond 30 August 2017
“Gary was very prompt and efficient, and offered to revisit if his first one didn’t neutralise the wasps.”
Customer in Kingston Upon Thames 21 August 2017
“First class service, quick, efficient, cheerful and polite”
Customer in London 21 August 2017
“Very, very happy with both the price and the professionalism of the work done. Would definitely use again and advise other people to use as well.”
Customer in Feltham 11 August 2017
“Was polite and arrived the time he said, And was very professional , Sorted the issues would recommend.”
Customer in Kingston upon Thames 7 August 2017
“Checked if the nest was alive. Confirmed it wasn’t by checking if wasps were entering or exiting. Found the present live nest on the upper floor where we could see wasps entering and leaving. Explained how wasps live and how the treatment would be done if necessary. Cleaned up the dead nest, applied pollyfilla and some gave me a tester paint bottle to paint over the dried pollyfilla. Excellent job done as promised.”
Customer in Isleworth 1 August 2017
“Excellent fast responsive service, same day came out and fixed the problem.”
Customer in Isleworth 18 July 2017
“Fantastic service on a job well done. Thank you for reassuring me that it’s not my fault we’ve got bed bugs!”
Customer in Isleworth 14 July 2017
“After a thorough look no bedbugs were found and despite being in the property for 30mins I was not charged any sort of call out fee. Very honest, trustworthy and professional and wouldn’t hesitate to recommend them.”
Customer in Teddington 12 July 2017
“I would give Gary 20 out of 10 if I could. Noticed a few flying ants in kitchen, then more, then more. They were coming out from behind the toilet and the section of the wall that the wires from the fuse box go into. Crawling over kitchen work tops and all over the sink and floor, so I phoned Gary who got back to my missed call in minutes and as luck had it, was with me in under an hour. Job was finished in about 5 mins. Excellent service.”
Customer in Kingston upon Thames 10 July 2017
“Very thorough job done and efficient thank you”
Customer in London 19 June 2017
“Gary was friendly and professional and dealt with the problem quickly.”
Customer in Kingston upon Thames 17 June 2017
“Brilliant! On discovery of the problem, Gary was reassuring and was able to advise on what to do and came quickly. Will use if required again. Great fun with kids too!”
Customer in Kingston upon Thames 17 June 2017
“Gary was excellent at identifying the mouse problem, suggesting and implementing a solution and charging a fair price.”
Customer in Barnes, London 16 June 2017
“Gary was brilliant really helped out my neighbour when the building had pests. I called him and he came round the next day and also follow up visit very thorough. Not heard any rats in building since so fingers crossed all gone. I did recommend Gary’s company to our management but unfortunately they used their own as would have preferred Gary to have done the exterior treatments too. If have a problem again will definitely call him out as you can trust what he is saying/doing also very reasonable in cost.”
Customer in Teddington 16 June 2017
“Gary was great from the start, he called me back instantly after I requested a call back and came round in a couple of days. He immediately put our minds at ease and managed to do some proofing in our kitchen which was tricky to get to. He clearly knows his stuff and did a great job.”
Customer in London 16 June 2017
“Gary did a very good job at removing the rat(s) from under our house. It took 3 hourly visits to carry out the job. Gary was very pleasant to deal with. And his timekeeping was good.”
Customer in Kingston upon Thames 8 June 2017
“Responded promptly and professionally.”
Customer in London 1 June 2017
“Fumigated wasp’s nest in soffit efficiently for a fair price. Took the time to identify where wasp’s were entering/leaving before using insecticide. This should increase the chance of first time success It’s worked as the wasps haven’t come back (~two months later). Good people to work with. Will use them again if/when needed.”
Customer in Cobham 26 May 2017
“Gary arrived on time and carried out the work to a high standard. Very professional, reliable and helpful. I would recommend him most definitely. Also he cleaned up after himself and did a couple of odd jobs, fantastic service!”
Pending Verification– Repeat Customer in Kingston upon Thames 18 May 2017
“Great job, reliable, professional, clean and tidy. Also put my mind at rest that there wasn’t a problem (I just have cats who like to bring me “presents”), and with the sealed hole not likely to be in the future either. He also fixed a wobbly kick board in the kitchen. Fantastic service.”
Verified by SMS– Repeat Customer in Kingston upon Thames 18 May 2017
“Very professional job, Gary is knowledgeable and easy company. We had squirrels coming into an inaccessible part of our house. Gary came up with an innovative solution to effectively proof the area. Would definitely recommend.”
Customer in London 16 May 2017
“Gary is always very professional and responsive to dealing with pest infestation issues.”
Customer in London 11 May 2017
“Very prompt, informative and professional. Would definitely recommend.”
Customer in Hampton 2 May 2017
“Efficient and knowledgeable, provided detailed instructions and advice, recommend.”
– Customer in London 28 April 2017
“Reliable, professional, top quality. A pleasure to deal with.”
Customer in Kingston upon Thames 11 April 2017
“Prompt, polite, effective. Recommend!”
Customer in London 11 April 2017
“Mark was in contact with me very quickly after I had emailed him. He arrived absolutely on time to review the situation, identified where the mice were coming in and told me what methods he would use for eradication, which included poison, ultra violet dust and cementing the cracks between the floor boards and the bottom of the skirting boards. He returned with a colleague the following week and they spent two hours on their stomachs doing the job under the kitchen cupboards and cooker in Pretty inaccessible places and cleaned up after the work. If I need a return visit I will call on them.”
Customer in London 13 March 2017
“Excellent. Professional. Kindly. Punctual. Would have again!”
– Customer in Kingston upon Thames 27 February 2017
“Arrived immediately, really knowledgable and polite. Considerate of young children being around.”
Customer in Kingston upon Thames 16 February 2017
“Gary was professional, experienced, friendly and trustworthy. It took a while to fix the problem as rats are very persistent but he kept coming back until the problem was fixed and I would happily recommend him.”
Customer in Twickenham 14 February 2017
“Very helpful and friendly. Job done quickly from first visit. Happy to recommend.”
Customer in Surbiton 14 February 2017
“I thought Gary was professional and friendly. He arrived at a conclusion quickly and was able to deal with the situation immediately. So far the rats have gone! Highly recommended!”
Customer in Teddington 12 February 2017
“We were really concerned about a rat that had come into our home and damaged a lot of our property whilst we were away, especially with our crawling son around. I phoned Gary early on a Sunday morning – he was very quick to respond, provided great advice and put our minds to rest! He visited and checked all the work we’d done on his advice, laid poison, and checked the inside and outside of our home. Gary was really efficient, friendly, reassuring and knowledgeable, and I have no hesitation recommending him to anyone who needs professional and effective pest control.”
Customer in Kingston upon Thames 7 February 2017
“Gary is really friendly and knowledgeable. He will never recommend work to be completed that isn’t required. He has also recommended alternative suppliers for further work, and recommend the best cost option for us.”
Customer in Twickenham 3 February 2017
“Reliable and friendly and not seen any mice since he visited!”
Customer in London 23 January 2017
“No comments given.”
Customer in Kingston upon Thames 16 January 2017
“Punctual, clean, efficient, professional worker.”
Customer in London 16 January 2017
“Gary was the 4th pest control company I’d had out in 3 years to try and resolve an ongoing mice/rat infestation. He saw the previous proofing was inadequate and so concreted under the units where the rodents were coming in. The concreting is neat and carefully done. He laid stronger poison and ultraviolet dust to check the footprints of whatever it is coming in! It’s been a month and the dust and poison hasn’t been touched – the longest period in 3 years without scurrying rodents and fingers crossed Gary’s succeeded where so many others have failed! Very courteous and gives good advice.”
Customer in Kingston upon Thames 23 December 2016
“Punctual arrival – completed the job efficiently – very courteous, would recommend.”
Customer in Twickenham 22 December 2016
“Gary completed the work in the estimated time frame, was very polite, punctual and knowledgeable, I would definitely recommend/use him again.”
Customer in Teddington 20 December 2016
“Really great guy. Very trustworthy and would highly recommend him to anyone looking for a professional and reliable pest control service.”
Customer in Twickenham 15 December 2016
“Gary of West London Pest Control was very pleasant, efficient, and did a good job. I would call him again if there were any more problems and recommend him to others.”
Customer in London 8 December 2016
“Friendly and professional service.”
Customer in London 6 December 2016
“Fantastic! Wonderful and friendly and the work carried out was completed to the highest standard. I would recommend Gary and his company to everyone.”
Customer in London 6 December 2016
“I would highly recommend West London Pest Control for all your unwanted house guests. After finding that squirrels were nesting in our loft I called Gary and he was extremely helpful from the start. He came round the next day to asses the problem and lay some traps and within a week all the squirrels had been caught. Gary also took the time to find and seal the hole where they were getting in. He was extremely informative and polite throughout and I would highly recommend him and his team to anyone who encounters similar problems.”
Customer in Twickenham 30 November 2016
“First visit: Gary put out the poison. Second visit: Gary sealed entry and put out more poison. Problem resolved and reassured to know the entry was sealed well.”
Customer in Southall 28 November 2016
“Gary was very professional, efficient and courteous. I would most definitely recommend him.”
Customer in Isleworth 28 November 2016
“Gary is very friendly, polite and knowledgeable. He got rid of the rat infestation in my house and blocked the possible entrances. He also gave a lot of advice on future proofing. He turned up when he said he was going to, kept me updated on progress and did all he said he would do. He also had a wealth of knowledge about rodents and other pests and answered all my questions with helpful information. I hope I have no more pests in my home but if I do I will not hesitate to call Gary.”
Customer in Twickenham 14 November 2016
“Friendly, honest, efficient service. Highly recommended.”
Customer in New Malden 9 November 2016
“Very friendly and knowledgeable. Would highly recommend.”
Customer in East Molesey 8 November 2016
“Very professional and friendly service. Would highly recommend.”
Customer in West Molesey 3 November 2016
“He came, he saw, he exterminated. Great, super service.”
Customer in London 3 October 2016
“Very personable tailored service that was significantly cheaper than the national firms. Not only were pests removed but the entrance point blocked up.”
Customer in Twickenham 3 October 2016
“Job carried out promptly and efficiently by Gary Coates. Very pleasant and courteous man.”
Customer in Hampton 30 September 2016
“Gary did a great job. Friendly, honest, efficient.”
Customer in Kingston upon Thames 27 September 2016
“Outstanding service.”
– Customer in London 23 September 2016
“Very quick response, work done well, very likeable man.”
Customer in Feltham 21 September 2016
“All done with the simplicity and ease.”
– Customer in London 19 September 2016
“Gary was very courteous and efficient. He contacted me to let me know when he would arrive. He explained to me what he was going to do and what would happen and if there were any further problems to contact him. Would definitely use him.”
Customer in Surbiton 13 September 2016
“I had been badly let down by two pest controllers, so it was a relief to find Gary, who is efficient and quick, makes no fuss and gets the job done fast – the day after I phoned him. In fact. I really couldn’t recommend west London Pest Control more. Now my wasps have gone and my tenants and neighbours are safe and happy – worth it at twice the price!”
Customer in Oxford 13 September 2016
“I called Gary in an emergency to fumigate my house. The job was done efficiently, with care and attention and I felt like I was really been taken care of from the initial phone call to the quote, the information, the procedure and the follow up phone call to make sure everything was fine. Gary even came out after work hours to do the job as he knew I relied on him to get back to a normal way of living.”
Customer in London 12 September 2016
“I rang Cary in the afternoon and he came over at 2 h later, job done in 10min, very friendly and polite.”
Customer in Teddington 12 September 2016
“Very good.”
Customer in New Malden 6 September 2016
“Polite, fast and tidy. Would recommend.”
Customer in New Malden 24 August 2016
“Very courteous, helpful and honest.”
– Customer in Teddington 18 August 2016
“Very good service carried out to a good standard.”
Customer in Surbiton 17 August 2016
“Excellent.”
Customer in London 17 August 2016
“No comments given.”
– Customer in Feltham 17 August 2016
“Very quick response, job done professionally and reliably.”
Customer in Surbiton 16 August 2016
“Took all off in five minutes. Done efficiently and easily.”
Customer in Sunbury-on-Thames 11 August 2016
“Very helpful advice on some mysterious insects and what I should do about them.”
Customer in Twickenham 9 August 2016
“Really reliable and friendly service from the first phone call. Much more reasonable than the more well known pest control company. Really pleased all round.”
Customer in London 9 August 2016
“Professional, friendly, polite, clean, reliable and informative service. Kept us up to date on what was happening and the solution. Will definitely use again if needed and would recommend in a instance.”
Customer in Hayes 9 August 2016
“Checked source of smell under kitchen cupboards and elsewhere and gave good advice. Very helpful, informative and good quality work and trustworthy.”
– Customer in London 9 August 2016
“Fantastic fast and friendly service. Looks like all the rats have gone, Gary was brilliant.”
Customer in Hampton 4 August 2016
“Professional, efficient and courteous. Would highly recommend this company.”
Customer in London 4 August 2016
“Gary came to eradicate wasp nest: very polite, on time and excellent job. No hesitation in recommending.”
Customer in Teddington 26 July 2016
“Gary was a nice guy, gave me good advice and options and made no charge.”
– Customer in Twickenham 18 July 2016
“Gary and Spencer are very business like, supportive and if a little old English style tradesmen, somewhat difficult to come by in today’s day and age. Spencer couldn’t make the first appointment, but rang well in time to reschedule. When on site, he did a thorough job each time and took time out to explain to persons involved, the process, his solution and further action. He is an excellent contractor to deal with. Gary was self confident and supportive from the time I rang him, took time to understand the issues, and then arranged for action. Can’t praise enough.”
Customer in Surbiton 12 July 2016
“Gary from West London Pest Control was incredibly helpful, friendly and efficient. Was in constant contact and answered our questions with no fuss whatsoever and even explained the entire process to us so that we could have a better understanding and to try and ensure everything worked the first time as fleas are a pain to get rid of.”
Customer in Isleworth 7 July 2016
“Rat entry points identified, sealed and rats poisoned. Offered sound advice, checked sewers, pleasure to deal with, polite and reliable.”
Customer in London 7 July 2016
“Great service from Gary. He called me back straight away and went out of his way to visit that night and even managed to come earlier than planned. Explained what he was going to do and offered for me to let him know over the weekend if the treatment didn’t work. It worked great and no more wasps. Would highly recommend and wouldn’t hesitate to use Gary’s company again.”
Customer in Twickenham 6 July 2016
“Excellent service. Very professional, reliable, honest and efficient. Gary explained the whole process and has come back for follow up visits to get rid of moths. Would definitely recommend!”
Customer in Twickenham 1 July 2016
“Really efficient service. Turned up within the hour and explained the process of eliminating the wasps before carrying out the work. Very pleased with the whole process and would definitely recommend this company for their reliable and courteous service and reasonable charge for the job.”
Customer in Hampton 28 June 2016
“Excellent job. Gary was punctual, courteous and efficient. No need to look elsewhere.”
Customer in Richmond 26 June 2016
“Gary responded quickly to my enquiry and came to complete the work the following day. He completed the work quickly and for the price agreed. Polite, courteous and reliable. I would use him again and would recommend.”
Customer in Thames Ditton 24 June 2016
“Excellent service – speedy response, polite, friendly and efficient.”
Customer in Kingston upon Thames 24 June 2016
“Really excellent find. Called at around 11.00am, described the problem, Gary was with me around 2.30, sorted out the problem and left everything tidy. Great job.”
Customer in Richmond 24 June 2016
“Excellent service-on time, courteous and friendly and effective.”
Customer in London 17 June 2016
“Gary was able to come almost instantly after I rang West London Pest Control. He kindly added my job to the end of his day at short notice. He advised on the best course of action for a nest of bees which were coming into the house via a cooker hood vent. He treated the area thoroughly and offered a follow up visit if it was necessary. He was professional and friendly and sorted out a problem which was certainly set to get worse without his help.”
Customer in Twickenham 17 June 2016
“Gary from West London Pest Control was great. My mum in Twickenham had had an outbreak of flies in the front bedroom. I found Gary as a local pest controller on the Checkatrade website and was impressed by the reviews. Gary explained by phone initially, all the possibilities, and visited promptly. As the problem had righted itself by the inspection, Gary advised on how to deal with the problem should it re occur, and did not even charge a call out fee. Very honest and courteous. Would recommend.”
Customer in Twickenham 8 June 2016
“Very straight forward, affordable and easy to work with, and did a great job!”
Customer in London 1 June 2016
“Gary and his team done an excellent job of checking and squirrel proofing my house. Very impressed. Many thanks!”
Customer in Richmond 17 May 2016
“Gary was on time, friendly and very efficient. He explained exactly what needed to be done and did it.”
Customer in Surbiton 10 May 2016
“The problem with squirrels getting in to our loft required an unusual solution as the access points were difficult to reach. Garry was able to think outside the box and come up with a solution which was effective and simple. His approach was different from the other pest control companies I contacted who all seemed to have a rather limited and fixed approach to pest control.”
Customer in New Malden 5 May 2016
“Excellent, speedy service at agreed price.”
– Customer in Hampton 1 May 2016
“Gary from West London Pest Control is just plain fabulous. We’ve had ongoing rat problems for two years and other pest control companies have just done bare minimum, but Gary really knows his work and was incredibly helpful with his advice. He completely sorted the problem and also put us in touch with the right people to sort our drains to prevent the problem recurring. He really went above and beyond all the other people we’ve had in to try to resolve the problem. As we have small children, the idea of rats in the kitchen was just awful, Gary was a Godsend. We’re very happy customers.”
Customer in Twickenham 26 April 2016
“Very competent and efficient.”
Customer in Kingston Upon Thames 22 April 2016
“Good work, reliable. Full of information and help.”
Customer in Ilkeston 20 April 2016
“On time very polite and professional charged as quoted would not hesitate to recommend this service”
Customer in Feltham 19 April 2016
“A first rate service. Gary was more than helpful. Fixed the problem in 1 visit, and within budget. Would highly recommend.”
Customer in Surbiton 12 April 2016
“Gary came a day before expected to be helpful, was extremely clear in explaining treatment process/risks/after treatment, etc. Job was done very quickly and efficiently, room was left tidy. Would highly recommend him.”
Customer in London 5 April 2016
“Gary was excellent. Clearly explained why, how and the solution. Went out his way to help. Would highly recommend.”
Customer in Teddington 2 April 2016
“Great service and very efficient.”
Customer in London 31 March 2016
“Fast and efficient with the work. Excellent communication about timings and work needed. Very friendly and accommodating service.”
Customer in London 30 March 2016
“I would recommend this company.”
– Customer in Isleworth 30 March 2016
“No complaints excellent service.”
Customer in Isleworth 29 March 2016
“Gary was excellent, a very friendly and professional service. Would have no hesitation in recommending.”
Customer in West Molesey 23 March 2016
“Responded very promptly to my enquiry and arranged visit to quote. Very reasonable quote for work and offered to do work there and then. Efficiently completed job.”
Customer in Cobham 18 March 2016
“Very efficient and prompt service. Reasonably priced and helpful service. Provided at very short notice.”
– Customer in Twickenham 2 March 2016
“Excellent, friendly and professional service. Would highly recommend.”
– Customer in Twickenham 29 February 2016
“Gary carried out the work – charming, genuine, honest, hard working, very professional and efficient.”
Customer in London 26 February 2016
“Great. Kept informed of the work. Visits and therefore costs kept to the essential.”
Customer in Surbiton 25 February 2016
“Gary is amazing – he’s efficient and helpful. He helped us removing a rat from under the floor. Would recommend.”
Customer in Twickenham 15 February 2016
“Superb service – reliable, thorough, fast, friendly, polite and true experts in their field. Was also given invaluable advice. Would recommend them to anyone experiencing pest problems in their home or garden. 10/10”
Customer in Hounslow 5 February 2016
“Brilliant service last minute request and came to the house within half an hour. Great service cannot recommend more.”
Customer in London 5 February 2016
“Extremely helpful and came back several times.”
– Customer in London 2 February 2016
“After hearing scary noises in my attic I found West London Pest Control online. From the first interaction on the phone with Gary I was totally reassured that he knew what he was talking about and was genuine, open and friendly. He was very upfront about the costs and there were no mysteries or hidden surprises. Gary is the consummate professional and has a great manner too, which I think is really important. Would definitely recommend and will absolutely call him again if I ever had an issue! Top marks!!”
Customer in Surbiton 26 January 2016
“Problem solved on first visit. Returned to ensure all holes were filled and any areas of concern were treated. Kept informed throughout and always phoned ahead to confirm time of arrival. Friendly service and useful advice.”
Customer in Twickenham 26 January 2016
“Very friendly, well informed, collaborative in problem solving and open, honest quotations. Excellent service, highly recommended.”
Customer in London 25 January 2016
“Gary was on time, efficient and very courteous. He removed kickboards and investigated all corners and crevices, filling holes in the walls and leaving the appropriate poisons. He gave us advice regarding the poisons and also how to help deal with the problem from here on in. The price quoted initially was what we paid and was far, far cheaper than the quote I received from a large nationwide, well known company. I am very happy with Gary’s work and would happily recommend his work.”
Customer in Twickenham 25 January 2016
“Excellent service, hope problem solved, too early to say.”
Customer in London 21 January 2016
“Extremely efficient, helpful, polite and reliable. Clearly explained action taken. Reassuring.”
Customer in London 14 January 2016
“Punctual, cheerful service. Gary was a pleasure to deal with and kept me informed of the job in hand.”
Customer in Twickenham 11 January 2016
“Gary was knowledgeable, friendly and courteous. He gave help and advice above and beyond. Would highly recommend him.”
Customer in Kingston upon Thames 7 January 2016
“Very professional. Knowledgeable agent, friendly and gave us plenty of advice.”
– Customer in Feltham 4 January 2016
“Pest control, fitting a guard and netting to garage door to keep mice and rats out, very good.”
Customer in Hounslow 11 December 2015
“Sensitive and professional clear in delivery.”
Customer in London 7 December 2015
“Excellent, polite, friendly, helpful solving problem for me.”
Customer in London 3 December 2015
“Very knowledgeable, courteous, on time and job completed to our satisfaction. No hesitation to recommend.”
Customer in Twickenham 2 December 2015
“First-rate service by very personable Gary. No more mice!”
Customer in London 2 December 2015
“Excellent service. Gary is very courteous and professional. I was more than satisfied with the work he carried out.”
Customer in Teddington 25 November 2015
“Very good, he gave honest advice and actionable recommendations. Even helped save us money down the line.”
– Customer in London 11 November 2015
“Excellent, efficient, friendly and honest. I would highly recommend Gary.”
Customer in London 10 November 2015
“Gary was extremely professional. He turned up on time and solved the problem at a very reasonable cost.”
Customer in London 2 November 2015
“Despite having another company on a ‘contract’ our rat problem got worse. West London Pest Control approach was logical, practical and above all efficient!”
– Customer in London 19 October 2015
“Gary Coates of West London Pest Control was efficient, polite, clear about the service he would provide, the cost and time management of job.”
Customer in Twickenham 19 October 2015
“Excellent, prompt, friendly and helpful.”
Customer in London 13 October 2015
“Great out of house service, useful advice, friendly and professional.”
Customer in London 5 September 2015
“Gary is a nice gentleman and his service is very nice. Nice man to do business with.”
– Customer in London 2 September 2015
“Helpful, friendly, amazing speedy service. Gave advice and helped above and beyond.”
– Customer in East Molesey 29 August 2015
“Helpful, friendly, amazing speedy service. Gave advice and helped above and beyond.”
– Customer in East Molesey 29 August 2015
“Very helpful and speedy, solved our problem.”
Customer in Teddington 28 August 2015
“No comment given.”
– Customer in Kingston upon Thames 24 August 2015
“Very quick efficient service, polite and informative and guaranteed the service or he would return.”
– Customer in Esher 24 August 2015
“Efficient, knowledgeable, courteous, timely, excellent, highly recommended.”
Customer in Teddington 20 August 2015
“Efficient and friendly thank you.”
– Customer in London 12 August 2015
“Professional user friendly , reasonably priced and tidy .”
– Customer in London 12 August 2015
“Gary was great, he turned up on time and was very nice from the start and all the way through, he reviewed the job and then took care of the wasps in a dorma roof quickly and efficiently giving it a second treatment to make doubly sure. No wasps have been seen in the last 2 days so all good! Would recommend Gary and his company West London Pest Control to anyone!”
Customer in Surbiton 11 August 2015
“Gary was great, he turned up on time and was very nice from the start and all the way through, he reviewed the job and then took care of the wasps in a dorma roof quickly and efficiently giving it a second treatment to make doubly sure. No wasps have been seen in the last 2 days so all good! Would recommend Gary and his company West London Pest Control to anyone!”
Customer in Surbiton 11 August 2015
“Very helpful, provided a very good ,professional service.”
– Customer in London 11 August 2015
“Gary got back to me the same day I texted him, and was happy to turn up at short notice. Despite the Wasp’s nest being in a difficult location to access, I got service with a smile (even some banter!) at a price I could afford. Marvellous.”
Customer in Twickenham 10 August 2015
“Very nice guy, friendly, explained everything and helpful.”
Customer in London 10 August 2015
“Highly professional. Entire process explained in simple terms and aftercare advice given. Results of work undertaken were fully successful.”
Customer in Hounslow 3 August 2015
“Gary completed the work very quickly and efficiently .”
– Customer in Isleworth 29 July 2015
“On time, knowledgeable, friendly and helpful. Did the job quickly and without fuss.”
– Customer in Kingston upon Thames 29 July 2015
“Gary was incredibly friendly. He was helpful and showed me exactly where the mice would be getting in, how to spot their tracks and prevent them. He worked quickly and effectively laying traps, poison and also tracking their movements. His service covered two visits to ensure that the problem was properly dealt with which was essential. I would highly recommend him.”
Customer in London 29 July 2015
“Does what it says on the tin. Got rid of all of our moths and prior to Garys visit I thought I’d tried everything to get rid of them.”
– Customer in Hounslow 28 July 2015
“No comments given.”
– Customer in London 21 July 2015
“Great service, quick too, arrived when said and very nice guy.”
Customer in New Malden 20 July 2015
“Friendly, fast, efficient service thank you.”
Customer in London 16 July 2015
“Very friendly + professional reliable good standard of work, reasonable price.”
– Customer in West Molesey 14 July 2015
“Very prompt and efficient service, helpful and informative.”
– Customer in Hounslow 10 July 2015
“Friendly, prompt and efficient service. Would highly recommend.”
Customer in Twickenham 10 July 2015
“Very helpful, gives very good advice and information.”
– Customer in Twickenham 2 July 2015
“Gary gave a time he would be on site and what would be involved regarding the said job. Came home from work and he was just finishing up the last bits of the job, then done a clean up and showed me what had been done etc. Would recommend anytime, takes care and is very professional.”
Customer in Twickenham 30 June 2015
“Nice service and guarantee job.”
– Customer in London 30 June 2015
“Excellent and friendly service. Gary was very helpful and informative, very happy.”
– Customer in Hounslow 29 June 2015
“Very reliable, gave me a great deal of information, called back to check on progress and most importantly, fixed the problem.”
– Customer in London 29 June 2015
“Very friendly and professional, I definitely recommend this company, the quick availability was also much appreciated!”
– Customer in London 29 June 2015
“No comment given.”
– Customer in Ashford 17 June 2015
“Gary was fantastic – he fulfilled his requirements to a very high standard and fixed my rat problem. I would highly rcommend.”
– Customer in Acton 17 June 2015
“Gary attended our property to deal with an unwanted rat. Prompt, friendly service. Problem resolved. Highly recommend to all.”
Customer in Twickenham 15 June 2015
“Fast, efficient, turned up when he said and done what a tradesman should do, which is unusual these days.”
Repeat Customer in London 10 June 2015
“Have already recommended him to my friends, he was brilliant, really efficient, good guy and we will use him again.”
Customer in London 9 June 2015
“I couldn’t rate Gary high enough, he was very professional, trustworthy, reliable and really was an all round nice guy. He manages my expectations well in terms of cost and time scales. I would highly recommend him and have since used his services again.”
Customer in London 11 May 2015
“Very friendly manner and easy to get along with.”
Customer in London 17 March 2015
“Very courteous, looks for best alternative, offers an emergency service and puts himself out to help. Wonderful service.”
Customer in Chiswick, London 16 January 2015
“First-rate service from the personable Gary – highly recommended.”
Customer in London 16 December 2013